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Tuesday, January 27, 2015

HelpDesk is UP and Running!

I wanted to make you aware of a new resource available to you and the students this semester; the IT Help Desk. This is a group of tech-savvy UP students available every block of the day to respond to any and all of your classroom technology needs. They will be trained by the county's IT staff, the media center staff, and myself on how to do most everything between plugging you your smart board to helping Mitzi & Cyndi conduct asset inventory, to building a website for you, to videoing a lesson for you, to assisting you with troubleshooting when you try a new lesson. What they are not able to do they will quickly forward to Mitzi and Cyndi to determine a resolution. 

If you or a student need help, emailcbhelpdesk@ncmcs.netor fill out the Help Form located on theStudent & Staff tabs of the Union Pines website. 

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